Certifications

Certifications


Quality policy


Franchetti spa, based on consolidated technical and scientific competence and many years of experience in the field of structural engineering, provides innovative technical solutions in the field of planning, programming, monitoring as well as inspection, design and supervision of interventions concerning existing infrastructures, with particular reference to road and railway works of art.

The company, which has been operating since 2013, has developed as a global network of specialized engineers who combine professional activity with continuous research conducted through specific collaborations with Universities and Research Institutes.

Our reference clientele comprises public and private entities, both nationally and internationally. Our mission is to provide services of high technical value to our customers regarding to structural and environmental issues.

The reliability and quality of our services, the professionalism of our staff, the efficiency of our processes are the key elements for achieving this goal.

In relation to the aforementioned Company Mission, the Management, aware of the importance played by the issues of the quality of the service offered, intends to refer to the following strategic principles, in which it has identified the key elements to be pursued to meet internal (staff, shareholders) and external (customers and, more generally, stakeholders) needs and to increase its market share:

  • identify and meet the needs of its customers to improve the quality of the services provided to them;
  • ensure compliance with all current regulations applicable to its sector of activity;
  • obtain the level of quality established in certain times and at competitive costs;
  • involve staff in achieving quality objectives through an appropriate training and empowerment plan;
  • launch programs that allow to improve over time the company's performance related to the quality of its processes and services;
  • manage relations of courtesy and cordiality between the collaborators and clients of the firm;
  • create and develop a presence on the international market.


The above will be achieved in compliance with the actions, responsibilities, means and times, reported in the Improvement Plan and in particular through:

  • the continuous commitment to customer satisfaction, especially in relation to the quality of the services offered, so as to repay the trust placed by the Customers and strengthen the image of the studio;
  • the expansion of the share of services offered to public entities, both national and international;
  • the improvement of the activity of participation in public tenders / tenders, both national and international, as an independent entity or in consortium with the most consolidated international companies in the sector.


All staff are committed to collaborate to ensure that the expectations expressed in this Policy and the Quality Management System are respected and implemented.




The Management

Paolo Franchetti


Data 10/01/2020

170-18_GC_L_11.1 Rev 01 del 10/01/2020


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